Warm Transfer Concierge Service

Covered offers a Concierge Service so partners can transfer their customers to Covered's in-house insurance advisors. The Warm Transfer program is customizable and insurance advisors have a dedicated line for you so they're available on-demand when your customers need them.

Become A Partner

Benefits of Warm Transfer

Instant Customer Engagement

Conclude customer calls with a value-add service and increase your NPS and customer satisfaction

We've got them Covered!

New Revenue Streams

Generate revenue every time you connect your customer with our on-demand insurance advisors for a personalized insurance consultation.

Informed Insurance Shopping Experience

Our partners' customers are able to choose and select an insurance option that truly fits their needs. Our independent, in-house insurance advisors educate and explain to customers about their coverages so that they can make a well-informed decision.

We put our customers first!

Empowering Your Customer

Covered is Changing the Game

Free, Unbiased Coverage Counseling
As an independent insurance agency, Covered has a team of dedicated, in-house advisors equipped to support your customer.
Timely Renewal Alerts
We notify your customer before their policy expires to ensure your customer has a transparent, seamless experience during their renewal.
Customer Choice
With Covered's network of over 40 A+ rated national and regional insurance carriers, your customer is able to shop and compare multiple competitive quotes with the ability to choose their preferred method of purchasing their ideal policy.