Warm Transfer Concierge Service

Covered offers a Concierge Service so partners can transfer their customers to Covered's in-house insurance advisors. The Warm Transfer program is customizable and insurance advisors have a dedicated line for you so they're available on-demand when your customers need them.

Become A Partner

Benefits of Warm Transfer

Instant Customer Engagement

Conclude customer calls with a value-add service and increase your NPS and customer satisfaction

We've got them Covered!

New Revenue Streams

Generate revenue every time you connect your customer with our on-demand insurance advisors for a personalized insurance consultation.

Informed Insurance Shopping Experience

Our partners' customers are able to choose and select an insurance option that truly fits their needs. Our independent, in-house insurance advisors educate and explain to customers about their coverages so that they can make a well-informed decision.

We put our customers first!

Empowering Your Customer

Covered is Changing the Game

Free, Unbiased Coverage Counseling
As an independent insurance agency, Covered has a team of dedicated, in-house advisors equipped to support your customer.
Timely Renewal Alerts
We notify your customer before their policy expires to ensure your customer has a transparent, seamless experience during their renewal.
Customer Choice
With Covered's network of over 30 nationwide carriers, your customer is able to shop and compare multiple competitive quotes with the ability to choose their preferred method of purchasing their ideal policy.