One insurance system. A new standard for mortgage servicing.

Covered has partnered with SWBC to deliver a unified solution for borrowers and servicers, bringing together insurance market access, monitoring, and asset protection under one unified experience.

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Overview: One integrated insurance system – from monitoring
to resolution

A fully integrated insurance monitoring and resolution solution combining SWBC's industry-leading insurance tracking with Covered's digital borrower experience and agency automation into a single, seamless, servicing-native system. SWBC remains the system of record for policy data and compliance signals, while Covered layers on top to transform that data into a clear, actionable borrower workflow — creating a continuous auditable loop:

What servicers get

Set a new industry standard
For the first time, an insurance marketplace and asset protection firm are joining forces in mortgage servicing — raising the bar for what infrastructure should deliver.

Bridge the gap
Asset protection and insurance marketplace, historically siloed, now work together in one intuitive platform built around how servicers and borrowers actually operate.

Make GSE readiness the default
Every policy, transaction, and borrower interaction produces compliant documentation automatically, eliminating compliance as a separate workstream.

Zero-friction adoption
For existing SWBC and Covered customers, the integration works both ways, layering on seamlessly with no rip-and-replace or reintegration required.

Deliver one experience, not two separate systems
Servicers and borrowers should never feel disconnected between monitoring and resolution; the goal is a unified experience that moves from defect to solution without friction.

Why is this needed for servicers?

Insurance is a core servicing obligation inseparable from GSE requirements, investor oversight, and audit scrutiny. Servicers need a compliant, auditable, and efficient system that reduces operational burden, resolves defects faster, and improves the borrower experience — without replacing existing infrastructure.

Servicers can look forward to:

  • Offering excellent insurance support to their borrowers
  • An insurance partner that specializes in mortgage compliance
  • Reducing inbound call volume
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Value for Borrowers

Your borrowers have a lot on their plate every year before renewal. Covered makes finding the right homeowners insurance (HOI) policy and coverage one less thing for borrowers to worry about.

This integration offers borrowers:

A self-service experience to shop insurance

Rapid access to policy options from 80+ top-rated, nationwide carriers

Access to friendly, experienced, licensed Covered agents who specialize in helping borrowers get coverage needed

Insurance, Purpose-Built for Mortgage Institutions

See how you can turn insurance headaches into new opportunities.

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Excellent

Based on 840 reviews

Insurance Renewall

Tony Hernandez was informative, helped
looking me in with a great deal and real...

David Batista, 13 hours ago

Lateisha Farmer Kollee/ MY NEW A...

Lateisha Farmer Kollee is my new agent!
After stressing getting many quotes, it...

Connie F, 2 days ago

PeterWolf was absolutely amazing

PeterWolf was absolutely amazing. I love his insistence on finding better soluti...

Customer, 6 days ago

Insurance Renewall

Tony Hernandez was informative, helped
looking me in with a great deal and real...

David Batista, 13 hours ago

Nationwide coverage from carriers we trust

Not all carrier networks are created equal. We've curated a list of 80+ top-rated national and regional carriers specifically chosen for mortgage workflows—helping your borrowers find coverage, even in complex risk scenarios.

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