Mortgage Origination and Servicing
Help your customers manage the total cost of ownership with our advanced, data-powered insurance marketplace.
Whether you specialize in loan originations and servicing (mortgages, HELOC’s, refinances) or you offer services that support homeowners and homeownership sustainability, we offer a superior insurance marketplace that:
- Generates additional revenue streams for your company
- Seamlessly integrates within your customer journey
- Provides your customers with insurance savings opportunities when they need it most
Are your customers taking on new expenses that push them beyond their current budget? Here's your chance to help them alleviate pain points during the mortgage loan or refinancing process.
Reasons to Choose
Residential Real Estate Expertise
- Access extensive experience in banking, mortgage, home services, financial services, and insurance thought leadership.
- Expand your financial resource library with Covered’s educational content to satisfy certain OCC-CRA requirements.
- Confirm appropriate coverage limits are in place with Covered’s proactive monitoring services.
Focused on Compliance
- Maintain confidence in our services, which were developed with compliance in mind to address state and federal regulations such as GLBA and RESPA.
- Experience peace of mind knowing that Covered’s internal controls and policies are SOC 2 Type II certified.
- Align with CFPB guidance as it relates to settlement service providers and financial service marketplaces.
Embedded Automated Insurance Solution Process
- Access over 28 insurance products across 45+ top-rated national and regional carriers like Progressive. Nationwide, Safeco and more.
- Integrate into loan processing workflows (POS, LOS) through technology partnerships with top brands within the Residential Real Estate industry.
- Implement solutions for your product and customer-facing teams with multiple, low-effort integration options.
- Allow customers to shop for insurance without leaving your workflow or ecosystem.
Generate Additional Revenue
- Discover opportunities for revenue growth across your entire customer portfolio.
- Streamline loan closing time and reduce administrative costs with automated evidence of insurance retrieval.
- Provide a simple, seamless insurance shopping experience to delight your customers.
- Optimize your call centers to provide your customers a smooth homeowner insurance shopping experience.
Customer Experience (CX)
- Resolve customer pain points using Covered’s white glove concierge service.
- Present competitive pricing with transparent comparisons across multiple quotes.
- Offer flexible options to shop online or over the phone, without any additional fees or obligations.
- Increase retention and stickiness through complimentary insurance checkups by Covered’s unbiased advisors.
Our Solutions
Consumer Insurance Lifecycle
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We only offer the same insurance we want for ourselves
CX Expertise
Our history of resolving insurance customer pain points began with our own customer experiences and we continue to rebel against the norm to revolutionize the industry.
Financial Expertise
We have extensive experience and are well-steeped in insurance, banking, mortgage and auto lending / servicing, and financial services thought-leadership.
Regulatory Expertise
We are compliance-minded in our approach to applicable federal and state requirements.