Step-by-Step Guide to Your New Policy

What Happens Next?

01

E-Sign Your Policy Application

Expect an e-signature request for your policy application and other documents from your carrier(s). Please complete the e-signing within the next 24 hours to lock in your coverage and pricing. Your finalized policy documents will be mailed to you shortly after.
02

Set Up Your Online Account

Watch for an email from your carrier(s) to create your online account. If you don't receive an email within 24 hours after your policy starts, check your spam folder just in case.
03

Transitioning from Your Previous Policy

If you’re replacing an existing policy, you'll need to cancel it. We recommend doing this on the effective date of your new policy to avoid any coverage gaps. You can cancel by calling your carrier or your previous agency directly.
04

Accessing Your Policy Documents

Your new policy documents will be sent via email from your advisor. Homeowners, remember to forward these to your lender if applicable.
05

Prepare for an Exterior Home Inspection

Every homeowner's policy requires an inspection to ensure your property meets safety and insurability standards. This essential step confirms your home is secure and protected under your policy. Your carrier will contact you with further details.
06

You’re All Set!

Now that you're a Covered customer, we will proactively monitor your policy and reach out to you when we find additional opportunities for savings. If you have any questions, our customer service team is here to assist you. Please give us a call at (833) 487-2683 or send an email to service@itscovered.com.
01

E-Sign Your Policy Application

Expect an e-signature request for your policy application and other documents from your carrier(s). Please complete the e-signing within the next 24 hours to lock in your coverage and pricing. Your finalized policy documents will be mailed to you shortly after.
02

Set Up Your Online Account

Watch for an email from your carrier(s) to create your online account. If you don't receive an email within 24 hours after your policy starts, check your spam folder just in case.
03

Transitioning from Your Previous Policy

If you’re replacing an existing policy, you'll need to cancel it. We recommend doing this on the effective date of your new policy to avoid any coverage gaps. You can cancel by calling your carrier or your previous agency directly.
04

Accessing Your Policy Documents

Your new policy documents will be sent via email from your advisor. Homeowners, remember to forward these to your lender if applicable.
05

Prepare for an Exterior Home Inspection

Every homeowner's policy requires an inspection to ensure your property meets safety and insurability standards. This essential step confirms your home is secure and protected under your policy. Your carrier will contact you with further details.
06

You’re All Set!

Now that you're a Covered customer, we will proactively monitor your policy and reach out to you when we find additional opportunities for savings. If you have any questions, our customer service team is here to assist you. Please give us a call at (833) 487-2683 or send an email to service@itscovered.com.

Navigating Policy Renewal with

Welcome back! Here’s how we make your policy renewal effortless.

No changes? Relax

If there are no changes to your current policy, just keep an eye out for your renewal documentation.

If you have changes

You’ll follow similar steps as your initial policy setup, including e-signing documents sent by your carrier(s) and ensuring your online account is up-to-date.

  • We Handle Policy Transitions

    Changing carriers? We’ve got it covered. We’ll handle the cancellation of your previous policies, so you don’t have to worry.

  • Access to Your Renewal Policy Documents

    You’ll receive your renewal policy documents via email. Forward these to your lender if needed.

  • Need to File a Claim?

    In case you need to file a claim, or have questions about your policy or coverages, our team is ready to provide honest advice and support.

Insurance that
evolves with you.

All that matters to you is now under our care. And knowing about recent changes that may impact your policy details and needs, will help us serve you better.

  • Marital Status
  • Newborn(s)
  • New Driver(s)
  • Home Improvement(s)
  • New Property Valuation
  • New Home Based Business

We want to make sure you’re adequately covered as your dreams continue to unfold. Need to file a claim? In case you need to file a claim or have questions about your coverages, our team is ready to provide honest advice and support.

Need to file a claim?

In case you need to file a claim or have questions about your coverages, our team is ready to provide guidance and support.

Contact Us

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As part of our commitment to keep you well-informed, our blog content was thoughtfully curated with insights and practical tips from outside experts to help you protect what matters most to you.

Check out our blog Frequently Asked Questions