POSITION SUMMARY:

The primary function of the Product Manager is to manage the company’s product development efforts.  The Product Manager’s secondary function is to serve as a project manager in support of product and company-wide initiatives. The Product Manager collaborates with all business units to create and maintain a product roadmap by identifying and analyzing which product modifications or creations need to be prioritized based on business needs and value added. The Product Manager reports to the COO or their delegate, and requires access to Class 1 and Class 2 data.

POSITION RESPONSIBILITIES: The Product Manager is responsible for all aspects of organizational product(s), including the coordination of activities across various departments. This extends from deepening the profitability and penetration of existing products to developing new products for the company. Specific responsibilities in this role include, but are not limited to:

  • Serve as product management expert, owner, and facilitator to ensure key product initiatives are clearly scoped with agreed-upon outcomes, milestones, and efforts
  • Bring project management expertise to product management and company-wide initiatives
  • Provide real-time, energetic collaboration between departments to ensure alignment and focus in a fast-moving startup/scale-up environment
  • Utilize best practices in product and project management, including systems, processes, and applications
  • Create highly visible accountability systems to elevate company-wide awareness and support of key initiatives to promote collaboration, transparency, and success tracking
  • Support COO key company-wide deliverables in a direct reporting relationship while remaining flexible to support other executives on matrix-driven projects
  • Become an “EOS” (Entrepreneurial Operating System) expert and advocate internally
  • Maintain a “best-in-class” product/project management mentality to facilitate and support company-wide growth and efficient scaling
  • Collaborate with technology to create strategies by which technology will be developed or adapted to meet market needs and leverage opportunities. (e.g., Buy/Build decisions)
  • Developing and implementing a company-wide go-to-market plan, overseeing interdepartmental activities to execute plans
  • Prepare, maintain, and evangelize the product roadmap which defines product enhancements for short- and long-term releases
  • Analyze product initiatives for ROI and business impact
  • Perform agile task breakdown and requirements definition in support of engineering backlog
  • Become a subject matter expert in organization’s products and markets
  • Work across business units as needed to develop product training plan internally and externally
  • Act as a product champion within the company

Qualities and Attributes: A Product Manager has exemplary people and communications skills coupled with the savvy and maturity needed to garner the respect of senior management and clients. Additionally, the professional is a self-starter who goes above and beyond the expected requirements of the role. He/she is highly adept at building mutually beneficial relationships that result in value, benefit, and revenue growth for Covered Insurance Solutions. Further qualities and attributes that aid in the success of this role are:

  • Work well under pressure and be able to prioritize to meet deadlines and quickly shift priorities as necessary.
  • Ability to multitask, work independently and demonstrate keen attention to details while effectively managing time.
  • Ability to communicate with diplomacy and tact, as well as communicate ideas, including responding to resistance and criticism.
  • Ability to influence cross-functional teams without formal authority.
  • Team player attitude is mandatory.
  • Positive attitude and demonstrated optimism are necessary.
  • Project management skills to understand project plans and aid in communication to others are beneficial.

ESSENTIAL JOB FUNCTIONS (Must be able to be performed with or without reasonable accommodation):

  • Work Environment:  This position is primarily based in an office environment.
  • Physical Demands:
    • Must be able to sit for extended periods of time
    • Possess visual acuity in order to see a computer
    • Must possess manual dexterity in order to produce reports on a computer, and other information needed by business
    • Must to able to talk with clients, partners, and internal staff
    • Must be able to hear clients, partners, and internal staff

EXPERIENCE AND EDUCATION:

  • Bachelor’s degree or equivalent experience; advanced degree preferred
  • Minimum 5 years of business experience managing projects which require multi-department collaboration
  • Minimum 2 years of experience in a product management role
  • Demonstrated skills in problem solving and analysis
  • Ability to manage time effectively with minimal supervision
  • Demonstrated ability to integrate and report business financial needs and requirements with product/project needs and requirements
  • Effective written and verbal communication skills

THIS JOB DESCRIPTION IS NOT DESIGNED TO COVER OR CONTAIN A COMPREHENSIVE LIST OF ACTIVITIES, DUTIES OR RESPONSIBILITIES THAT ARE REQUIRED OF THE EMPLOYEE FOR THEIR JOB.  DUTIES, RESPONSIBILITIES AND ACTIVITIES MAY CHANGE AT ANY TIME, WITH OR WITHOUT NOTICE.