Privacy Policy for Covered Insurance Solutions, Inc.

1. Introduction

Welcome to Covered!

The services offered on our website, itscovered.com (the “Site”) are owned and operated by Covered Insurance Solutions, Inc. (“Covered”). Please read this Privacy Policy (this “Policy”) and our Terms and Conditions carefully, as you are agreeing to be bound by both documents by using our Service.

This Policy applies to all Users of the Service. If you do not agree with any part of this Policy, you must not use the Site. Your continued use of the Site will constitute your acceptance of this Policy. Any new features or tools which are added to the current Service shall also be subject to this Policy. You can review the most recent version of this Policy at any time here. We reserve the right to update, change or replace any part of this Policy by posting updates and/or changes. It is your responsibility to check the Service periodically for changes. Your continued use of the Service following the posting of any changes constitutes acceptance of those changes.

2. Definitions

Throughout this Policy, we may use certain words or phrases, and it is important that you understand the meaning of them. The list is not all-encompassing and no definition should be considered binding to the point that it renders this Policy nonsensical:

  • Covered” refers to our Company, Site, Service, or a combination of all or some of the preceding definitions, depending on the context of the word.
  • Policy” means this Privacy Policy.
  • Service” refers to the services that we provide through the Site, including, but not limited to, our insurance quotation service and the Site itself.
  • Site” refers to the Covered website at itscovered.com.
  • User” refers but is not limited to all visitors of the Site, including but not limited to registered and unregistered users, visitors, advertisers, viewers, customers, browsers, vendors, service providers, and/or merchants.
  • You” refers to you, the person who is governed by this Policy.

3. Information Collected

Identifying Information

We collect certain personal information from you when you sign up to our Service that can be used to identify you, such as your name, address, e-mail address, other information that we deem relevant for the purpose of providing you with our Service, and any information that you provide to us voluntarily. The information we collect from you, to the extent that it is private, is disclosed only in accordance with our Terms and Conditions and/or this Privacy Policy.

Non-Identifying Information

Whenever you use our Service, we may collect non-identifying information from you, such as your IP address, referring URL, operating system, cookie information, and Internet Service Provider. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, this information alone cannot usually be used to identify you.

Information We May Request

We may request you to provide certain information in connection with your request for a home or auto insurance quote, including but not limited to the following:

For Users Holding and/or Seeking Home or Auto Insurance:

  • General Information: Name, physical address, email address, and other personally identifying information necessary to the insurance coverage.
  • Home Insurance Information: Insurance origination, limits, and other coverage information with respect to existing insurance coverage (if any).
  • Auto Insurance Information: Information on your drivers license as well as information about your driving record.

For Uninsured Users Seeking Auto Insurance:

  • Information necessary to identify your vehicle (e.g., make, model, number)
  • Other information about your vehicle age and condition.

For Uninsured Users Seeking Property Insurance:

  • Property Information: Property address, age, dimensions, and conditions of your property.
  • Safety Information: Safety implements and providers (e.g., fire stations) in or around your property.
  • Resident Information: Information about property occupants and pets (if any).
  • Insurance Information: Prior property insurance claims or losses.
  • Business Information: Whether or not business is conducted on your property and, if so, basic information about the business.

4. Use of Your Information

We may use your information to:

  • Enhance or improve User experience or our Service.
  • Contact you by phone, text or e-mail about our Service or respond to inquiries.
  • Send e-mails and updates about Covered, including newsletters and notifications of amendments to legal documents such as this Privacy Policy and our Terms and Conditions by e-mail or text.
  • Perform any other function that we believe in good faith is necessary to protect the security or proper functioning of our Service.

5. Accessing, Editing, and Removing Your Information

Users may in some cases be able to review and edit the personal information they have provided to us by logging into your account and editing their account. Although most changes may occur immediately, information may still be stored in a web browser’s cache. We take no responsibility for stored information in your cache, or in other devices that may store information, and disclaim all liability of such. In addition, we may, from time to time, retain residual information about you in our backup and/or database.

6. Cookies, Web Beacons, Browser Local Storage, and Similar Technologies

Cookies are small data files that are placed on your computer or other devices by websites that you visit.

We may use cookies to for various purposes including, but not limited to, remembering your preferences, maintaining user sessions, improving security of our services, collecting usage information, and targeting ads.

Since cookies are used to maintain user sessions, it is necessary that you enable cookies in your browser to be able to log into Covered, and you hereby acknowledge that we have informed you of our use of cookies and that you consent to our use of cookies in relation to the platform by which you are accessing our Service.

We may use the Web Storage API (a.k.a, local or session storage) provided by your browser to cache information related to your account, including your personal data.

We may use various third-party services that may use cookies, web beacons, and similar technologies to collect information. Such services include, but not limited to, web analytics services, advertisement services, and social media services.

This Policy does not cover cookies practices used by third-party service providers. We will do our best to maintain links to privacy policies of the third-party service providers that we use in this document.

7. Third Party Websites

Covered may post links to third party websites on our Service. Additionally, other materials made available through our Service may contain third party website links or files. These third party websites and files are not screened for privacy or security issues by Covered, and you release us from any liability for the conduct of these third parties.

Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service. Covered bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.

8. Third Party Access to Your Information

Although you are entering into an agreement with Covered to disclose your information to us, we do use third party individuals and organizations to assist us, including contractors, web hosting companies, and others.

Throughout the course of our provision of our Service to you, we may delegate our authority to collect, access, use, and disseminate your information. For example, our web host stores the information that you provide us, and we may hire outside contractors to perform maintenance or assist us in securing our Service.

It is therefore necessary that you grant the third parties we may use in the course of our business the same rights that you afford us under this Privacy Policy. For this reason, you hereby agree that for every authorization which you grant to us in this Privacy Policy, you also grant to any third party that we may hire, contract, or otherwise retain the services of for the purpose of operating, maintaining, repairing, or otherwise improving or preserving our Service or its underlying files or systems. You agree not to hold us liable for the actions of any of these third parties, even if we would normally be held vicariously liable for their actions, and that you must take legal action against them directly should they commit any tort or other actionable wrong against you.

Without limiting the generality of the foregoing, you authorize us to collect, share, store, exchange, and otherwise use your information in conjunction with Covered.

9. Release of Your Information for Legal Purposes

At times, it may become necessary or desirable, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.

10. Commercial and Non-Commercial Communications

By providing information to the Service that forms the basis of communication with you, such as contact information, you waive all rights to file complaints concerning unsolicited email from Covered since, by providing such information, you agree to receive communication from us or anyone else covered under this Privacy Policy. However, you may unsubscribe from certain communications by notifying Covered that you no longer wish to receive solicitations or information and we will endeavor to remove you from the database. Click Here to Contact Covered.

11. Security Measures

We take certain measures to enhance the security of our Service, including using SSL certificates. However, we make no representations as to the security or privacy of your information. It is in our interest to keep our Service secure, but we recommend that you use anti-virus software, firewalls, and other precautions to protect yourself from security threats.

12. Your California Online Privacy Rights

Covered permits residents of California to use its services. Therefore, it is the intent of Covered to comply with the California Business and Professions Code §§ 22575-22579. If you are a California resident you may request certain information regarding our disclosure of personal information to any third parties for their direct marketing purposes. Various provisions throughout this Privacy Policy address requirements of the Californian privacy statutes. In summary, you must presume that we collect electronic information from all visitors. You may contact us at support@itscovered.com with any questions.

13. International Transfer

Your information may be transferred to—and maintained on—computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you are located outside the United States and choose to provide information to us, Covered transfers Personal Information to the United States and processes it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

14. Amendments

We may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will post the changes here. Your continued use of our Service shall constitute your acceptance of such changes.