Carrier Relations Specialist
Insurance
Denver, CO / Remote
AZ, CA, CO, FL, GA, IL, MI, NV, OH, TX
Base Pay Midpoint: $50,800
At Covered, our cultural DNA is our brand! This position includes a competitive benefits package to include an extraordinary culture, medical, dental, vision, FSA, HSA, AD&D, Life Insurance, STD, LTD, 401(k), casual time off, and 11 paid holidays.
Position Summary
Reporting to the Carrier Relations Manager, the Carrier Relations Specialist validates negotiated rates to ensure rates are incorporated into contract amendments. You will attend carrier calls to serve as a sales support. This position responds to ad hoc requests to provide support with regard to Carrier onboarding projects. As a Carrier Relations Specialist, you are accountable for, onboarding, training and facilitating support for existing relationships with our Insurance Carrier Partners. Reporting to the Carrier Relationship Manager, assists with growth and administrative responsibilities. In addition, you will participate in the monitoring and improvement of the overall carrier experience across all Covered functional areas as it pertains to working directly with Covered and reporting cadence. How you accomplish your results is as important as the role itself and working in collaboration with internal partners and across departments to ensure new carriers are properly onboarded and appointed inappropriate regions in alignment with our virtues is mission critical.
Position Responsibilities
●Handle initial licensing and renewal processing, help develop non-licensed and licensed on-boarding SOPs, and ensure all agents are licensed appropriately at ALL TIMES
●Work with carriers to provide necessary information for agent and agency appointments
●Communicate Carrier objectives, news, changes, etc to all stakeholders within Covered
●Work closely with Carrier Manager and Implementation teams to ensure seamless onboarding
●Provides administrative support to Carrier Relations Manager to monitor Loss Ratios with our Carriers and update DOMO on a monthly/quarterly basis with the information
●Manage and Maintain Monday carrier contract and commissions repository
●Confirm all commission reporting has been transitioned to new commissions@itscovered.com
●Retrieve all commission statements and clean them for the Finance Team
●Provide the agency any updates to underwriting guidelines, product changes, or appetite
●Help create and/or maintain shared carrier logins, bot logins, agency logins
●Identify new opportunities for expansion, retraining, or development
●Helpfind new carriers by cold calling or emailing
●Coordinate new carrier launch trainings
●Work with Analytics to build carriers dashboards
●All other duties assigned from time-to-time
Experience and Education
●A college degree or equivalent experience would be nice.
●Active Property & Casualty License in good standing.
●3+ years of experience in the Insurance Industry.
●2+ years of experience working in an Agency Operation training role.
●Previous experience with Applied/EPIC or similar AMS system and Comparative Raters preferred.
●Demonstrated strong technical and computer skills with an emphasis on Excel/Google Sheets.
●Keen attention to detail, time management and organizational skills.
●Words and grammar are important, so professional and effective communication skills are required
Essential Job Functions
- Work Environment: Denver, CO HQ or Remote
- Physical Demands:
- Must be able to sit for extended periods of time
- Possess visual acuity in order to see a computer
- Must possess manual dexterity in order to work on a computer
- Must have command of english language to effectively communicate
- Must be able to hear clients, partners, and internal staff
- Opportunistic travel as may be required
Why Covered?
The best-in-class B2B2C embedded insurance marketplace built specifically for the mortgage, fintech and auto industries. We combine award-winning digital insurance experiences, innovative technology, and industry-leading compliance programs to help our partners build a fully digital insurance experience using our APIs, pre-built UI components, White Label platform, and full-service licensed stack.
This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks, accountabilities and/or experience requirements may be changed, added to, removed, amended, deleted and modified at any time by management with, or without prior notice.
We are an equal opportunity employer and do not discriminate on the basis of any protected attribute, protected under applicable law. We make reasonable accommodations for applicants' and employees' religious practices as well as any mental health or physical disability needs. Employment decisions, including hiring decisions, are based on performance experience.
This job description is intended to provide information essential to understanding the scope of this position and the general nature and level of work performed by job holders within this position. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position.
We are an equal opportunity employer and we do not discriminate on the basis of any protected attribute, protected under applicable law. We make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.